Ryan Snowden

About


I am a multi-skilled problem solver, strategic and service designer, product leader, systems thinker, and creative technologist fascinated by organisational strategy, coding, AI, and the nuances of business, products, services, environment, and behavioural psychology.


I like having fun while working on interesting problems and working with cool people 😁

🧤 You will contact me, now.

• Connect via LinkedIn or email hello@ryansnowden.com.


Summary

I am a hands-on, creative, results-oriented, and curious human. I help businesses change, grow and innovate in healthcare, education, travel, advertising, finance, mining, construction, and insurance. I use a human-first approach to get to the heart of an issue, get everyone on the same page, and deliver creative solutions that work by recognising the imperfections around us.


👾 Figuring Out Tough Problems: I excel at turning messy, complicated challenges into a clear plan of action. I use systems thinking and service design to find fresh angles, uncovering exciting new opportunities for innovation and growth.


👍🏻 Getting Everyone on Board: I'm comfortable talking with people at every level, from leadership to the front lines. My goal is to get everyone pulling in the same direction—which is crucial during big changes—and ensure we hit our goals together through collaboration.


💡 Making Ideas Happen: I'm not just about theory; I love getting my hands dirty and building things. I use quick prototypes, data, and new AI tools to test ideas, accelerate progress, and get real, measurable results.




💪🏻 Software & Tools


  • Design & Prototyping: Figma, Sketch, ProtoPie, Adobe Creative Suite (Photoshop, Illustrator, After Effects), Affinity Suite, Pixelmator Pro.
  • Research & Data: Dovetail, pen and paper, excel.
  • Development & Code Editors: Visual Studio Code (VSC), Sublime Text, NeoVim, Cursor, Terminal.
  • Productivity & Project Management: ClickUp, Notion, Jira, Obsidian, Microsoft 365 (Office365), MS Teams, Zoom.
  • Content Management Systems (CMS): CraftCMS, Wordpress, Drupal
  • Web Development: Webflow, Flutter, FlutterFlow, Framer.
  • Video Editing: Final Cut Pro, Motion, After Effects
  • AI Tools: Gemini (Advanced & Studio), Perplexity, ChatGPT, Claude.


🦾 Design


  • Core Concepts: Human-Centred Design (HCD), Human-Computer Interaction (HCI), User Experience (UX), User Interface (UI), Customer Experience, Service Design, Design Thinking, Product Design, Interaction Design, Product Discovery.
  • Process & Artefacts: User Research & Testing, User Personas, User Journey Maps, Prototyping, Design Systems.
  • Design Guidelines: Apple Human Interface Guidelines (HIG), Google Material 3, Open Health Stack.

🦠 Strategy & Management


  • Organisational & Product Strategy: Product Vision & Roadmap, Organisational Leadership, Strategy, Market Analysis, Competitive Analysis, Business Process Improvement, M&A, Product Due Diligence, Digital Transformation, Organisational Design, Structure and Processes.
  • Project & Change Management: Agile, Dual-Track Agile, Waterfall, Change Management, Stakeholder Analysis & Management, Communication Plans, Overcoming Change Resistance.
  • Change Models: McKinsey 7S, Prosci ADKAR, Burke-Litwin, Kotter's 8-Step, Lewin's.

🤘🏻 Technical Skills


  • Programming & Code: JavaScript, PHP, HTML, CSS, TypeScript, Python, R, APIs & Architecture, Github.
  • Health Standards: HL7 FHIR, Open Health Stack.
  • Emerging Technology: AI Agents, AI-driven workflows, Prompt Design, LLMs for research.

🌲 Core Competencies


  • B2B SaaS, Critical Thinking, Cross-functional Collaboration, Decision-making, Problem-Solving, Team Leadership.


📓 Education

MBA – Change Management (2025-current)

Graduate Certificate of Service Design (2025-current)

Graduate Certificate of Change Management (completed)


Other interests..

Cycling 🚴🏻‍♂️ and music 🎶 samplers and synthesizers (Digitakt, Digitone, Microfreak, Teenage Engineering OP-Z, Olegtron 4060 mk2).